Hotel Ambiance Zermatt Exterior photoHotel Ambiance Zermatt Exterior photoHotel Ambiance Zermatt Exterior photo

HOTEL AMBIANCE, Zermatt – A Smart Stay in the City

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From$166 /night
Check-in
21Aug
Check-out
22Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Riedstrasse 98, Zermatt, 3920
-
Steps from the Mountaineer's Cemetery
Perfect
9.1
9.0
/10
4.3
/5

3-Star Chalet-Style Hotel with Matterhorn Views

Amenities

Hotel Ambiance in Zermatt provides an outdoor whirlpool with drinking water quality for skin-friendly relaxation while admiring the stunning mountain panorama. Guests can enjoy an honesty bar offering local wines and fine schnapps, available around the clock. The hotel emphasizes sustainability by reusing materials, such as slate from the old roof, as terrace flooring.

Rooms

Each room at Hotel Ambiance boasts spectacular views of the Matterhorn, allowing guests to wake up to a panoramic vista. The Sunrise Deluxe Double Room offers a private balcony and modern amenities, including a kettle and coffee maker. Guests can choose from various accommodations, including a spacious penthouse suite ideal for families or groups.

Location

Hotel Ambiance is conveniently located a three-minute walk from the bus stops for public transportation and ski lifts. The scenic village of Zermatt's main street, filled with shops and dining, is only five minutes away on foot. Guests can experience easy access to Zermatt's ski slopes and hiking trails, all set against the backdrop of the majestic Matterhorn.

Dining

Guests start their day with an extensive breakfast buffet featuring local products like homemade Birchermüesli, seasonal fruits, and a selection of meats from local butchers. The hotel's commitment to quality is reflected in the use of regionally sourced items, including cheeses from nearby dairies. On request, gluten-free and vegan alternatives are available to suit dietary needs.

Wellness

After an active day, guests can unwind in the Finnish sauna or relax in the serene outdoor garden and sunbathing area. The wellness offerings also include treatments in the new relaxation area, emphasizing a tranquil atmosphere for rejuvenation. Daily access to the sauna is available from 4 PM to 8:30 PM.

Highlights

Relaxation: Outdoor whirlpool with scenic views

Dining: Ambience breakfast buffet with regional products

Rooms: Penthouse suite offering 145m2 for families

Access: Three-minute walk to ski bus stops

Must-do experiences

  • Take the Gornergrat Railway for breathtaking Matterhorn views.
  • Savor raclette at Restaurant Whymper-Stube for local flavor.
  • Visit the Matterhorn Museum for a dose of history and culture.
  • Hike to the hidden Riffelsee for stunning reflections of the Alps.
  • Stroll through Zermatt's market for unique Swiss crafts and treats.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
  • Deluxe Double Room Matterhorn View
    2 persons
    23 sq. feet
    2 Single beds
    Balcony
    Heating
  • Romantic Junior Suite Matterhorn View
    2 persons
    26 sq. feet
    1 King-size bed
    Balcony
    Bathtub
  • Junior Suite Matterhorn View
    3 persons
    26 sq. feet
    2 Single beds
    Balcony
    Bathtub
Show all rooms

Check Dates & Room Rates

See what's available for your travel dates
August 2026 - August 2027
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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Paid shuttle service
  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Children

  • Board games
  • Game room

Spa & Leisure

  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Beauty treatment

Room features

  • Heating
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Hotel Ambiance Location

Riedstrasse 98, Zermatt, 3920
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
6 minutes' walk
A glimpse into Zermatt's alpine history, showcasing artifacts and exhibits related to the iconic Matterhorn.
St. Peter's English Church
14 minutes' walk
A charming church with beautiful architecture, offering peaceful surroundings and cultural significance.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A stunning gorge featuring natural rock formations and scenic walking paths, perfect for nature lovers.
Stellisee
Stellisee
8 minutes' walk
A picturesque lake offering breathtaking views of the Matterhorn, ideal for photography and relaxation.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walk
An adventurous treetop obstacle course perfect for families and thrill-seekers, surrounded by beautiful scenery.
Hiking at Riffelsee
3.3 km
Hiking trails leading to Riffelsee offer stunning views and are easily accessible for outdoor enthusiasts.
Spa Visits
5 minutes' walk
Relaxation at a local spa with wellness treatments and serene environments ideal for solo travelers and couples.
Pizzeria Roma
2 minutes' walk
Cozy Italian eatery known for its wood-fired pizzas and vibrant atmosphere. Reservations recommended.
Stockhorn Grill
2 minutes' walk
Casual dining with a menu featuring grilled specialties and local flavors. Family-friendly with a relaxed vibe.
Hotel Daniela
3 minutes' walk
A refined restaurant offering a selection of Swiss dishes with a modern twist. Vegetarian options available.
Zermatt Nightlife Bars
10 minutes' walk
Vibrant bars featuring live music and a lively atmosphere, perfect for relaxation after a day of exploring.
Theater Zermatt
15 minutes' walk
Shows including local dramas and music events, suitable for all ages, and a cultural highlight of the area.
Getting around
  • City Centre
    Zermatt 5 min  ·  1400 ft
  • Airports
    Sion (SIR) 125 min  ·  51.4 mi
    Agno (LUG) 301 min  ·  124.7 mi
  • Train
    Zermatt railway station 9 min  ·  2300 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.5 mi
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Property information and rules
Check-in
from 16:00-19:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CHF 20 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Italian
Year renovated:
2011
Number of floors:
4
Number of rooms:
29

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 256 verified reviews
9.2 /10
Perfect
94 %
Recommend
Breakfast
9.9/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.1/10
Free WiFi
9.1/10
Location
9.1/10
Paid Wi-Fi
9.0/10
Staff
9.6/10
Value for money
8.6/10
Pros
Comfortable beds
Matterhorn view
Friendly staff
Clean hotel
Cons
Construction site
Limited amenities
Outdated design
Hidden charges
Guest reviews
based on 323 reviews
4.5/5
based on 432 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Ambiance
Can guests enjoy the view of the Matterhorn from the outdoor hot tub?
25 November 2024
Yes, the hot tub offers a stunning view of the Matterhorn, allowing guests to relax while taking in the majestic scenery.
What is the best way to access Zermatt's hiking trails and scenic views without skiing?
10 December 2024
For hiking enthusiasts, the Gornergrat railway is highly recommended, especially if you possess a Swiss travel pass for discounted tickets. Another option is to explore the Matterhorn Paradise via cable cars, depending on the weather conditions on the day of your visit.
Is it feasible to travel to the hotel by car?
12 January 2025
Zermatt is a car-free village. Guests can park their vehicles in Täsch, the nearest village with parking facilities, and then take a train or taxi to reach the hotel.
Are extra beds available for adults in deluxe rooms?
18 March 2025
Extra beds can be added to certain room types to accommodate additional adults, ensuring a comfortable stay for everyone.
Is there a laundry facility or service available for guests?
21 February 2025
There are no laundry facilities on-site, but guests can utilize a public laundry service in Zermatt. Assistance in finding it can be provided upon check-in.
How far is the hotel from the train station?
14 April 2025
The hotel is a pleasant 15-minute walk from the train station. Taking the route along Bahnhofstrasse provides a scenic experience, while electric taxis are also available for a more convenient option.
Do accommodations cater to families with teenagers?
05 June 2025
Yes, the hotel is suitable for families, including those traveling with teenagers, providing a welcoming environment for guests of all ages.
Is breakfast included in the booking fee, and what can guests expect from it?
30 July 2025
The hotel offers a delightful breakfast buffet, included in direct bookings. Guests can enjoy a variety of regional products, making for a satisfying start to their day.
Are there options for vegan or gluten-free meals at breakfast?
15 August 2025
Yes, guests can request vegan and gluten-free options for breakfast, ensuring that dietary preferences are accommodated during their stay.
How can guests enjoy their evenings at the hotel?
22 September 2025
Guests can unwind at the Honesty Bar, which is open around the clock. It offers a variety of beverages, providing a cozy atmosphere to relax and reflect on the day's adventures.

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